• April 25, 2026

FAQs

How can we help you?

We’re a small Indian startup creating hands‑on, screen‑free DIY games for children aged 7–12, designed to build motor skills, creativity, and critical thinking.

Each kit includes safe, easy-to-use materials, clear instructions, and any parts needed to build & play—no electronics, screens, or advanced tools required.

Yes! Our kits are age‑appropriate and simple to follow. Younger children may enjoy doing them with a little help, while older kids (10–12 years) can often complete them independently. We recommend parental supervision as per the instructions in the kit to ensure a safe and enjoyable experience.

Yes, all our materials are non-toxic, child-safe, and BIS certified (Bureau of Indian Standards), so you can trust our kits for home use.

If any part is missing or damaged, please write to us within 7 days. We’ll send replacements once per kit, free of charge. Note: We do not encourage returns of used kits, as it affects hygiene and reusability. If something is wrong, let us know early.

We understand this happens sometimes, but we cannot accept used or fully opened kits back. Please reach out before using the kit if there’s a problem, and we’ll do our best to help.

We’re working on shipping integration, so right now we manually update your order status on the dashboard within 24–48 hours of dispatch. You'll receive a message when your kit is sent.

We ship all across India via trusted courier partners. We’ll provide tracking details once your kit is dispatched.

Yes—we offer bulk orders and customization for parties or school activities. Please reach out to discuss your needs, and we’ll work out details and pricing.

Email us at support@upnextgames.in or message us on WhatsApp, and we’ll respond within 24 hours.

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